Meet Our Team

Mary earned her MD from Ross University School of Medicine. She provided frontline clinical care in New York City during the COVID 19 pandemic and saw enough to know that if she wanted to have the greatest impact on improving health care, she needed to shift to operations. She focused her efforts on fixing the system behind care delivery, with the goals of reducing provider burnout, catching errors that cause insurance claim denials, and providing better patient care.

For nearly a decade, Mary worked inside the kind of healthcare operations TRIZZ is built to serve. She began her eight-year tenure at ModernMD Urgent Care as an MD scribe, working alongside providers in the fast-paced, high-stress urgent care environment. After the COVID-19 pandemic, she moved from clinical practice into provider training, then onto compliance and quality oversight for a 12-location urgent care network across Brooklyn, the Bronx, and Queens. In the complex role of Compliance Officer and Clinical Quality, Safety, and Training Manager, she managed OMIG regulatory compliance and led medical chart audits across all 12 sites. She built credentialing and onboarding systems, developed training programs for providers and staff, and authored quality, compliance, and safety policies and procedures. She modernized incident reporting and root cause analysis protocols, and watched firsthand as documentation errors negatively impacted patient care and cost millions of dollars in lost revenue. She knows exactly where healthcare operations break, because she's been in the room when they do.

Mary ran business operations since before she earned her first college degree. At age 22, she managed a 70-person team and a multi-million-dollar inventory at the largest boat rental operation in the country, learning peak-load system design the hard way - all during Lake Tahoe's busiest summer weekends. Her early operational instinct carried through two decades of increasingly complex environments, from seasonal tourism to the highly complex, no-fail systems of regulated healthcare.

She also brings something many operators don't: the perspective of a patient who has lived inside the system for over 30 years. Diagnosed with Type 1 diabetes at age 15, Mary spent decades navigating prior authorizations, denials, and the coverage rules that impacted her life-saving day-to-day care. Her experience as a patient with a chronic disease informed her views on operational leadership, medical training, healthcare, and healthtech. Her dual perspectives, operator and patient, shape everything TRIZZ builds.

At TRIZZ, Mary leads business operations, compliance architecture, implementation strategy, and enterprise partnerships for a platform designed to automate complex administrative workflows in healthcare organizations. The compliance frameworks, training systems, and operational protocols she built at ModernMD are now the foundation of what TRIZZ delivers. She designs clinical workflows, customer onboarding protocols, and implementation strategies, all with product requirements informed by operational constraints.

Mary is the kind of leader who rolls up her sleeves and gets it done. Her approach is grounded in empathy and action: if something isn't working, she fixes it. If a system is slowing people down, she rethinks it. Mary is rethinking healthcare automation, and TRIZZ is fixing it, reducing provider burnout and improving patient care.

Ayanami is a seasoned software leader with over 15 years of experience in AI, automation, infrastructure, and engineering team leadership. He's led cross-functional teams at startups and Fortune 50 companies, designing scalable systems that ship fast and last long.

As the primary system and process architect behind AYA, Ayanami designed the platform from the ground up. He brings deep expertise in automation, agent design, and machine learning—with a hands-on approach to building intelligent systems that solve real problems.

He and Mary founded TrizZ with a shared mission: to streamline the most broken parts of healthcare by applying smart automation and practical design. That shared obsession with efficiency drives every line of code and every implementation decision they make.

Ayanami leads with clarity, accountability, and a deep belief that well-built systems should empower people—not slow them down. He sees AI not as a tool to replace human capability, but as a way to augment it—enhancing what people can do, not eliminating their role in the process.